In the area of consumer law, we provide comprehensive legal advice to entrepreneurs on the provision of financial services, including consumer and mortgage loans, as well as on the sale of goods and services to end customers. We also assist clients with complaints and handle claims for damages for defective products.
Our services further include legal advice to entrepreneurs/financial institutions on drafting documentation in the area of consumer law, mainly form contracts, complaint procedure rules, loyalty systems, general business terms, and the rules for the processing of personal data of end-customers.
An important part of our agenda is that of clients in court proceedings in consumer disputes between banks, leasing companies, non-bank entities, and consumers.